BANKING SOLUTIONS

MAKE MOBILE COMMUNICATIONS WITH CLIENTS MORE RELEVANT AND EFFICIENT

Automated Customer Service

Enhanced Security

Optimized Billing

Real-time Marketing

CUSTOMER SERVICE

AUTOMATE CUSTOMER INTERACTIONS

LOWER OPERATIONAL COSTS by automating responses and reducing the need of a call center

REDUCE UNSUBSCRIBE RATES by choosing the communication channels based on customer preference. 

SETUP SECONDARY CHANNELS in case one doesn’t reach your customer.

ENHANCED SECURITY

AUTHENTICATE USERS IN REAL-TIME

  • Don't unecesarily freeze accounts
  • Get 80% response rate
  • Reduce Fraud

Validate mobile phone number databases before sending out fraud alerts

Obtain a dedicated short code for sending fraud alerts

Verify Suspicious transaction in near-real time via SMS

Offer 2-Way chat for customers who have further questions

Automate consent management using Ogangi's platform

SECURE ACCOUNTS USING TWO-FACTOR AUTHENTICATION

OPTIMIZED BILLING

SEND FRIENDLY BILL REMINDERS A COUPLE OF DAYS BEFORE DUE DATES

Ideal For:

  • Credit Card Payments
  • Loan Payments
  • Utility Bills
Optimize Cash Flow
Improve Customer Satisfaction

REAL-TIME MARKETING

SEND AUTOMATED AND PERSONALIZED PROMOTIONS AT KEY MOMENTS

  • Credit Card promotions for students
  • Car-loans new hires
  • Mortages for newly married couples
  • Education funds for new parents