VOICE

Complement your multichannel communication strategy by efficiently enabling Voice for your services.
Offer personalized call experiences to your customers quickly and affordably with user context and data at your fingertips.

Interactive Responses

Include IVR to your existing solution to interact with your users

New Insights

Capture call event data and voice recordings to gain new customer response understanding

Better Customer Service

Free up customer service agents to handle higher value interactions.

Customers call your business

When they call, they are greeted with a pre-recorded voice menu that they can select option by pressing keys on their phone

Phone Surveys

Send automated surveys and polls to collect and manage for your business or campaign.

Critical Alerts

Deliver alerts via phone calls

Immediate Reach

A phone call is more persistent than a text or push increasing the likelihood of being heard.

Ensure Delivery

Ensure alerts are delivered by being able to detect receipt of call and use alternate contacts if no receipt is detected.

Confirm Receipt

Configure for users to press a key after they have acknowledged to receive the alert.

Reports

Run reports to see who was contacted and when as well as who responses to the alert.

Check out our other Channels