Drive conversations with your customers and create your own chatbot.
They are an extension of your brand and can tell your story while providing
fast and helpful information.
ATOMATED CUSTOMER SERVICE
Make your customer engagement conversational and in real-time
Reduce your operational costs by cutting down the need for a call center and giving customers more power to manage their own transactions
Minimize unsubscribe rates by choose your communication channels based on customer preference: Push, SMS, Email, Voice, and Messenger
Setup secondary channels in case one doesn’t reach your customers. If a push is not delivered, automatically send an SMS as a fallback.
Connect with your socially active customers.
More than 1 billion people use Facebook Messenger each month. It’s a convenient way to let customers know you’re listening and create personal connections with them.
User Messenger to create trivias, quizzes, and mini games that unlock special offers or promotions.
Notify your followers by sending out on-time special messages.