Complement your multichannel communication strategy by efficiently enabling Voice for your services. Offer personalized call experiences to your customers quickly and affordably with user context and data at your fingertips.
Include IVR to your existing solution to interact with your users
Capture call event data and voice recordings to gain new customer response understanding
Better Customer Service
Free up customer service agents to handle higher value interactions.
Customers call your business
When they call, they are greeted with a pre-recorded voice menu that they can select option by pressing keys on their phone
Send automated surveys and polls to collect and manage for your business or campaign.
Deliver alerts via phone calls
A phone call is more persistent than a text or push increasing the likelihood of being heard.
Ensure alerts are delivered by being able to detect receipt of call and use alternate contacts if no receipt is detected.
Configure for users to press a key after they have acknowledged to receive the alert.
Run reports to see who was contacted and when as well as who responses to the alert.